Internet Services Maintenance on Feb. 7th and 8th

Internet Services Maintenance Windows:

Friday, February 7th: 22:00-23:59 [Aliso Viejo]

Saturday, February 8th: 22:00-23:59 [Latisys Irvine]

Dynamic Concepts is replacing our core Internet Router in our Aliso Viejo data center late Friday evening. Brief outages may occur that could disrupt persistant connections, including Telnet, SSH and remote database connections.

The Aliso Viejo servers affected are:  Client Login services (SSN’s), email.dynamic.netwebmail.dynamic.net,smtp.dynamic.nettower.dynamic.netplesk9.dynamic.net and a set of UniBasic/dL4 cloud and disaster recovery servers.  You can determine if your system is affected by ‘pinging’ your website or server to get your IP address.  Addresses beginning with 216.158.x.x are in Aliso Viejo.

Late Saturday evening, February 8th, Dynamic Concepts is upgrading our network topology in our Irvine data center to add additional redundancy to our core routers and switches. When we test failover redundancy, brief outages may occur that could disrupt persistant connections, including Telnet, SSH and remote database connections.

You can determine if your system is affected by ‘pinging’ your website or server  to get your IP address.  Addresses beginning with 173.0.x.x are in Irvine.

These upgrades are part of a larger maintenance window, currently scheduled for Saturday morning, February 15th, when all remaining servers and services in Aliso Viejo will be moved to our new data center in Irvine. A separate notification and details will be forthcoming.

If you have any questions, please do not hesitate to contact us.

We will post updates on these maintenance windows, as well as their completion when services are up and running. You may check on the status of our network services, at any time, by viewing our status posts at:

http://www.dynamicstat.us or https://twitter.com/dynamicstatus

smtp.dynamic.net

We are having technical difficulties with smtp.dynamic.net and will be replacing the server over the next 48-hours.  Please do not open a  ticket, as we are monitoring this closely. There may be delays in the acceptance and delivery of email from this server. If you receive any bounces with the error “Delayed”, don’t worry. SMTP services are designed to automatically retry and such notifications are informational only.

PLANNED POWER OUTAGE AT OUR ALISO VIEJO DATA CENTER

SC Edison has scheduled an electrical outage, Friday August 16th at 22:00 thru Saturday Aug. 17th at 06:00 PDT. Because our servers are protected by UPS and standby power generation, the  disruption is not expected to affect the servers and services hosted in our Aliso Viejo Data Center.

While most of our customers and services operate from our new data center in Irvine, e-mail services (smtp, email and webmail), legacy websites and ProStores are still delivered from our Aliso Viejo facility.

ProStores maintenance is Complete!

We have completed the ProStores maintenance processes. Thank you for your patience during this difficult upgrade.

03:30 Status Update: All provisioning is done. DNS is being changed one site at a time. You should see your new store up now, or in the next 10 minutes.

01:22 Status Update:  ProStores is up and running on the new server. We are provisioning the web server, assigning new IP’s and copying SSL’s

12:16 Status Update: All data and stores have been copied to new hardware. Our partners are completing the database validations and we will shortly begin bringing up stores one at a time.

08:30 Status Update. Due to an unforeseen hardware problem with the brand new server we were migrating to, the database import took all night to complete. We are now copying all of the sites to a brand new server and expect to be running by noon.

20:30 Status Update. We are still in the process of importing the data to our new hardware. It has taken longer than expected. We will let the import process continue over night. We are aiming to go live tomorrow by 12:00 PM PST. We have decided to keep stores closed for now to maintain data integrity. Thanks for your patience and understanding.

17:00 Status Update. The DB import is taking exceptionally long to decompress and import. Once done, we will be bringing up the stores. We aren’t resting until we are live!

15:30 Status Update. Upgraded DB and ProStores files are on the new server.  Importing the database now. Once complete, we will complete the apache configurations, copy your SSL, enable your new IP address in DNS and open your store.

14:30 Status Update:  Everything is now fully upgraded to 10.3.3.  Preparing to move all stores and databases to the new server

13:36 Status Update: Working on the database MySQL 4 to MySQL 5 upgrade before starting the 10.2 ProStores upgrade

12:15 Status Update: About 3 more upgrades to go before export to new 10.3 server.

11:34 Status Update:  About 6 more upgrades to go before exporting to new 10.3 server

11:17 Status Update:  Upgrading to 9.3.2 now

10:45 Status Update:  Upgrading all stores to 9.1 now

9:33 Status Update: ProStores upgrades from 8.2 to 10.3.3 are starting now.

8:30 Status Update:  The ProStores Databases have been exported; transferred to a staging server and imported in preparation for the staged revision upgrades.

Best Regards,

Dynamic Concepts Engineering Team.

Internet Services Maintenance: March 24, 2013 @ 07:00 PDT

In order to provide our customers with the best possible network redundancy, Latisys will perform power maintenance at our Irvine Data Center on Sunday, March 24, 2012 between the hours of 07:00 – 12:00 PDT.

During this maintenance window, all equipment in our cabinets must be shutdown and services will be disrupted to your dedicated server(s), co-located servers and websites located in our Irvine, CA data center. It will take Dynamic an hour to shutdown all of our equipment. Latisys will then switch over our primary and redundant power to newly installed circuits for each of our cabinets, after which our equipment and servers will be restarted.

If you have any questions, please do not hesitate to contact us.

We will post updates on this maintenance window, as well as its completion when services are up and running. You may check on the status of our network services, at any time, by viewing our status posts at:

http://www.dynamicstat.us or https://twitter.com/dynamicstatus