Edison Planned Power Outage – Friday April 29, 2016

Edison will be performing major upgrades to the power infrastructure servicing our office and temporary data center. Power will be disrupted Friday evening at 10PM and restored Saturday at 6AM.

In an abundance of caution, we are shutting down services in this data center starting at 8PM and restoring services early Saturday morning. The affected customers have email/web hosting on one of our Plesk Control Panels – panel5.dynamic.net – and customers using our smtp.dynamic.net relay server.

Incoming Email will be queued and delivery will be delayed until panel5 comes back online early Saturday. No Email should be lost. Outgoing email may remain in your Outbox until services are restored.

We have been busy migrating customers to our new servers at AWS, which are immune to these types of disruptions and we expect to have the remaining sites/Email services upgraded in the coming weeks.

If you need an emergency replacement UniBasic/dL4 license, please ssh to demossn.dynamic.com with your credentials, as the web client portal on unibasic.com and dynamic.com will be offline.

The Dynamic Engineering Team

Partial Outage April 14, 2016

Services hosted in one of our data centers experienced a disruption late Thursday afternoon when a core router failed. The affected services included our primary mail filter, smtp services, our support ticketing system and one of our shared hosting servers. Services at AWS and our second data center were not directly affected.

The router was replaced and services were restored within 4-hours. We apologize for the inconvenience.

The Dynamic Engineering Team

Server Relocation Complete

All servers have been relocated to the new data center and there should be no further disruptions in service. Servers being relocated within the existing data center is still in progress.

We updated DNS on all domains that we manage. If your website is not running and you manage your domains elsewhere, please login to your DNS control panel and change any A records that point to 173.0.164.157 or 173.0.164.167 to point to the new address: 199.201.213.40 Additional information was emailed to the affected website owners a few times during the past week.

If you need assistance, please provide your domain name, control panel or registrar (e.g. Network Solutions, Godaddy, etc.) & your login in a ticket.

Please DO NOT PLACE PASSWORD INFORMATION IN A TICKET. We will write to you via email to get your password.

Dynamic Engineering Team

Data Center Final Migration January 16

The remaining servers are being relocated within the data center today. There will be brief outages while the final move takes place.
The single remaining hosting/email server, panel5.dynamic.net is being migrated, resulting in temporary disruption of services during the assignment of new IP addresses and DNS updates
We will post updates on the help desk, as well as on the dynamicstat.us website and Twitter notifications. We apologize for the inconvenience.

Dynamic Engineering Team

Server Migrations January 14

The panel5.dynamic.net hosting server is being migrated to the new data center, resulting in temporary disruption of services during the assignment of new IP addresses.
The maintenance window for the restoration of all services to all affected customers is expected to be less than (4) hours. We will post updates on the help desk, as well as
on the dynamicstat.us website and Twitter notifiations. We apologize for the inconvenience.

Dynamic Engineering Team

Server Migrations January 13

Several servers are being migrated to the new data center, resulting in temporary disruption of services during the assignment of new IP addresses.
These include the hosting servers panel4.dynamic.net, Bluerail, Hanson and Wells, as well as some dedicated customer servers. The maintenance
window for the restoration of all services to all affected customers is expected to be less than (4) hours. We will post updates here, as well as
on the dynamicstat.us website and Twitter notifiations. We apologize for the inconvenience.

Dynamic Engineering Team

SMTP Server/Services Migration

WARNING: If you hard-code the IP addresses of any of Dynamic’s SMTP servers in any of your operations, you must change your configuration as our IP addresses are changing. For email customers, your outgoing email server is typically the same as the incoming, eg. webmail.dynamic.net. Authorized email and relay customers have assigned credentials, or are whitelisted for relay, on the server smtp.dynamic.net.