The value/free email server, webmail.dynamic.net, is end-of-life and being retired.

This older system does not meet the new standards to prevent a single malware-infected user from flooding the system(s) with SPAM. When that happens, as we saw earlier this month, a single-user can bring disrupt everyone by causing the server to become blacklisted.

We know that email is critical to your business operations. We began informing customers in April about the retirement of this platform and free migration to Enterprise Hosted Exchange.

Free migration performed by experts
24/7 support with typical hold times of <60 seconds
99.999% uptime guarantee
Protection from McAfee, a global leader in data loss prevention

Click Here to learn more about Hosted Exchange – The new Business Standard for Email

The value/free email server, webmail.dynamic.net, is recovering from the effects of a single user whose password was compromised, or whose Outlook was infected by Malware.

Following the compromise, the account was used to send hundreds of thousands of SPAM messages. This resulted in a flood of outgoing emails, as well as bounced messages, to be processed by webmail.dynamic.net, our outgoing smtp.dynamic.net and the barracuda spam/virus firewall. Additionally, the activity caused our server to be placed on several world-wide blacklists.

It took time to locate and disable the offending domain, switch to our backup barracuda hardware, mitigate the blacklisting and clear the mail queues from the three affected servers. While the first three items are complete, we remain in the process of selectively removing the offending emails on webmail and smtp. This process should be completed in the next few hours and you should see some delayed emails showing up in your inbox.

For customers where email is critical to business operations, we began informing you last month about the retirement of this email platform and a free migration and on-boarding to our Enterprise Exchange Hosting platform. Guaranteed to eliminate SPAM, this platform is managed 24/7 by experts to prevent this type of disruption by an infected user.

We apologize for the inconvenience this has on your business. Please contact us ASAP to migrate and eliminate disruptions in the future.

Dynamic Engineering Team

Edison will be performing major upgrades to the power infrastructure servicing our office and temporary data center. Power will be disrupted Friday evening at 10PM and restored Saturday at 6AM.

In an abundance of caution, we are shutting down services in this data center starting at 8PM and restoring services early Saturday morning. The affected customers have email/web hosting on one of our Plesk Control Panels – panel5.dynamic.net – and customers using our smtp.dynamic.net relay server.

Incoming Email will be queued and delivery will be delayed until panel5 comes back online early Saturday. No Email should be lost. Outgoing email may remain in your Outbox until services are restored.

We have been busy migrating customers to our new servers at AWS, which are immune to these types of disruptions and we expect to have the remaining sites/Email services upgraded in the coming weeks.

If you need an emergency replacement UniBasic/dL4 license, please ssh to demossn.dynamic.com with your credentials, as the web client portal on unibasic.com and dynamic.com will be offline.

The Dynamic Engineering Team

Services hosted in one of our data centers experienced a disruption late Thursday afternoon when a core router failed. The affected services included our primary mail filter, smtp services, our support ticketing system and one of our shared hosting servers. Services at AWS and our second data center were not directly affected.

The router was replaced and services were restored within 4-hours. We apologize for the inconvenience.

The Dynamic Engineering Team

All servers have been relocated to the new data center and there should be no further disruptions in service. Servers being relocated within the existing data center is still in progress.

We updated DNS on all domains that we manage. If your website is not running and you manage your domains elsewhere, please login to your DNS control panel and change any A records that point to 173.0.164.157 or 173.0.164.167 to point to the new address: 199.201.213.40 Additional information was emailed to the affected website owners a few times during the past week.

If you need assistance, please provide your domain name, control panel or registrar (e.g. Network Solutions, Godaddy, etc.) & your login in a ticket.

Please DO NOT PLACE PASSWORD INFORMATION IN A TICKET. We will write to you via email to get your password.

Dynamic Engineering Team

The remaining servers are being relocated within the data center today. There will be brief outages while the final move takes place.
The single remaining hosting/email server, panel5.dynamic.net is being migrated, resulting in temporary disruption of services during the assignment of new IP addresses and DNS updates
We will post updates on the help desk, as well as on the dynamicstat.us website and Twitter notifications. We apologize for the inconvenience.

Dynamic Engineering Team

The panel5.dynamic.net hosting server is being migrated to the new data center, resulting in temporary disruption of services during the assignment of new IP addresses.
The maintenance window for the restoration of all services to all affected customers is expected to be less than (4) hours. We will post updates on the help desk, as well as
on the dynamicstat.us website and Twitter notifiations. We apologize for the inconvenience.

Dynamic Engineering Team

Several servers are being migrated to the new data center, resulting in temporary disruption of services during the assignment of new IP addresses.
These include the hosting servers panel4.dynamic.net, Bluerail, Hanson and Wells, as well as some dedicated customer servers. The maintenance
window for the restoration of all services to all affected customers is expected to be less than (4) hours. We will post updates here, as well as
on the dynamicstat.us website and Twitter notifiations. We apologize for the inconvenience.

Dynamic Engineering Team