Brief Outage of Shared Hosting/Email Services

We performed a reboot of (panel6), one of our shared Linux/WordPress hosting servers, to increase capacity at 7:00pm. Unfortunately, the web services restart was delayed due to a configuration issue that prevented sites from coming up.

Services have been restored with increased capacity. Downtime was about 1 hour.

We apologize for any inconvenience this may have caused. Our team works vigilantly to monitor our systems and ensure we have the appropriate capacity to deliver your site content quickly and reliably.

The Dynamic Engineering Team

smtp.dynamic.net Relay Server Upgraded

Our Relay Server has been updated and moved to the cloud. All clients have been migrated. If you are experiencing email relay problems, please verify that you are specifying smtp.dynamic.net as your relay. If you are using a different name, such as smtpgw.dynamic.net or an IP address, please modify your settings to smtp.dynamic.net

Regards,
Dynamic Engineering Team

Happy Thanksgiving From Dynamic

Our offices be closed from Thursday, November 25th until Monday, November 29th at 7:30am PST. Non-emergency support requests will be processed on the following day. If you require emergency support, please open an emergency ticket or dial +1.949.215.1200 to speak with our emergency team.

Thank you for your patronage – we value your business.

Dynamic Concepts Team

webmail.dynamic.net end-of-life

The value/free email server, webmail.dynamic.net, is end-of-life and being retired.

This older system does not meet the new standards to prevent a single malware-infected user from flooding the system(s) with SPAM. When that happens, as we saw earlier this month, a single-user can bring disrupt everyone by causing the server to become blacklisted.

We know that email is critical to your business operations. We began informing customers in April about the retirement of this platform and free migration to Enterprise Hosted Exchange.

Free migration performed by experts
24/7 support with typical hold times of <60 seconds
99.999% uptime guarantee
Protection from McAfee, a global leader in data loss prevention

Click Here to learn more about Hosted Exchange – The new Business Standard for Email

webmail.dynamic.net Outage

The value/free email server, webmail.dynamic.net, is recovering from the effects of a single user whose password was compromised, or whose Outlook was infected by Malware.

Following the compromise, the account was used to send hundreds of thousands of SPAM messages. This resulted in a flood of outgoing emails, as well as bounced messages, to be processed by webmail.dynamic.net, our outgoing smtp.dynamic.net and the barracuda spam/virus firewall. Additionally, the activity caused our server to be placed on several world-wide blacklists.

It took time to locate and disable the offending domain, switch to our backup barracuda hardware, mitigate the blacklisting and clear the mail queues from the three affected servers. While the first three items are complete, we remain in the process of selectively removing the offending emails on webmail and smtp. This process should be completed in the next few hours and you should see some delayed emails showing up in your inbox.

For customers where email is critical to business operations, we began informing you last month about the retirement of this email platform and a free migration and on-boarding to our Enterprise Exchange Hosting platform. Guaranteed to eliminate SPAM, this platform is managed 24/7 by experts to prevent this type of disruption by an infected user.

We apologize for the inconvenience this has on your business. Please contact us ASAP to migrate and eliminate disruptions in the future.

Dynamic Engineering Team